Dispute resolution

We encourage you to first contact us by writing an email (direccion@tresmareshotel.com) or by phone (0034 956 68 06 65) to notify us of any type of complaint you have. If this does not solve the problem, you can process your complaint through the dispute resolution platform of the European Commission. You can access this online platform for conflict resolution at   http://ec.europa.eu/odr   .